In their Journal of Consumer Research study, the authors explain that this emphasis on choice and freedom is not universal. "The picture presented by a half-century of research may present an accurate picture of the psychological importance of choice, freedom, and autonomy among middle-class, college-educated Americans, but this is a picture that leaves about 95 percent of the world's population outside its frame," the authors write.
The team reviewed a body of research surrounding the cultural ideas surrounding choice. They found that among non-Western cultures and among working-class Westerners, freedom and choice are less important or mean something different than they do for the university-educated people who have participated in psychological research on choice.
"And even what counts as a 'choice' may be different for non-Westerners than it is for Westerners," the authors write. "Moreover, the enormous opportunity for growth and self-advancement that flows from unlimited freedom of choice may diminish rather than enhance subjective well-being."
People can become paralyzed by unlimited choice, and find less satisfaction with their decisions. Choice can also foster a lack of empathy, the authors found, because it can focus people on their own preferences and on themselves at the expense of the preferences of others and of society as a whole.
"We cannot assume that choice, as understood by educated, affluent Westerners, is a universal aspiration, and that the provision of choice will necessarily foster freedom and well-being," the authors write. "Even in contexts where choice can foster freedom, empowerment, and independence, it is not an unalloyed good. Choice can also produce a numbing uncertainty, depression, and selfishness."
Citation: Hazel Rose Markus, Barry Schwartz, 'Does Choice Mean Freedom and Well Being?', Journal of Consumer Research, August 2010; doi:10.1086/651242
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